Vitaltech Solutions

IT Made Human.

At vitaltech, our mission is dedicated to partnering with our clients through delivering a genuine Human Experience. To us, Human is defined as personable, willing, and trustworthy.

A genuine human IT experience

Chicago's leading provider of Managed IT services & Support

Hi there! We’re vitaltech, a Managed Service Provider located in the heart of Chicago. We are Chicago’s leading provider of outsourced IT services, dedicated to delivering a genuine, human IT experience through a high-energy approach and adaptable products and services.

99.62%
CSAT1

Customer Satisfaction Score

92%
SLA Adherence2

% of incidents responded within SLA

98%
Resolution Rate3

% of incidents fulfilled

1. Score is based on the entire calendar year and out of 1,108 user engagements.

2. Year to Date measurement of the number of incidents resolved within our SLA

3. Year to Date calculation of incidents resolved

Your success is our product

Unlike some technology companies, we do not try to force specific solutions on you in order to generate revenue. At vitaltech, we prioritize your success and work with you to understand your business and what it needs to thrive. We believe that it is your business and you should be in control, so we make sure that you stay in the driver’s seat.

The vitaltech experience

Fuel for your business.

Vitaltech offers a complete enterprise level IT Department for your business. We strategically partner with our clients, and strive to be the most Human company in IT. Our customizable Proactive-IT services include:

Learn More!
Virtual CIO
Routine meetings, reporting/inventory, strategy, alignment review, account management, and vendor management
Support
Unlimited help desk, maintenance, and employee onboarding/off-boarding
Standards & Alignment
Routine assessment and Pro-Active tickets
Centralized Services
Monitoring and logging, environment documentation, patch management, and Anti-Virus, Spam, and Backups management
Professional Services
Reduced rate for projects and project management

Personable and Plenty Brainy

Our team has many skills so we’re able to offer a wide array of services. At vitaltech, our mission is dedication to partnering with our clients through delivering a genuine Human Experience. To us, Human is defined as personable, willing, and trustworthy.

We don't like to brag, but we're changing the game.

We believe our business is about creating and growing relationships. Here’s what some of our clients have shared about their vitaltech experience.

Get In Touch!

Send us a message or give us a call

Are you looking for assistance with your company’s IT?

Give us a call

+1 312 533 4900

From Monday to Friday 8:30am to 5:00pm CT

Send us an email

partnerships@vitaltechsolutions.com

We will reply to your email as soon as we can. promise.

1016 W Jackson Blvd. Suite 500

Open from 8:30am to 5:00pm CT

You’re welcome anytime!

We are blowing up stereotypes!

vitaltech is striving to be the most Human company in IT, imagine that!
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