Whether you need a new

IT management team or

simply don’t have one – we can help.

Our team has many skills so we’re able to offer a wide array of services. At vitaltech, our mission is dedication to partnering with our clients through delivering a genuine Human Experience. To us, Human is defined as personable, willing, and trustworthy.

We are blowing up stereotypes! vitaltech is striving to be the most Human company in IT, imagine that!

Proactive-IT

At vitaltech we strategically partner with our clients, and strive to be the most Human company in IT.

Proactive-IT is a fixed monthly fee service, this is the only product we offer, as we believe it is the best way to manage, support, and improve an IT environment. As we are striving to be the most Human company in IT, Proactive-IT allows our vitaltech family to put the energy and passion in to our strategic partnership with our clients.

Strategic Partnership

We create a strategic partnership through our desire to learn our clients’ business processes, how they make money, and how they utilize their IT environment to maximize their efficiencies.

We start with our clients’ needs and wish list, and then assess their current IT environment to make sure those needs and desires are attainable with the current hardware and software. Working with our clients’ budget and business process priorities, we make recommendations to stabilize, secure, and improve our clients’ business. We do not partner with any hardware or software distributors, so we do not receive any compensation based on selections of our clients. All discounts that we receive are passed right through to our clients.

Our clients are an integral part of our proposal writing process, as each Proactive-IT proposal is customized to our clients business and budget.

Customization

Technology allows businesses to be more efficient, effective, and ultimately more profitable. The key is to partner with a team that spends the time to dig in to a Needs Analysis and custom development as opposed to forcing your business to adapt to out-of-box solutions.

vitaltech engages in custom development across a wide range of products:

  • Website design
  • Mobile applications
  • Crystal Reports
  • SharePoint customization and implementation
  • SalesForce customization and implementation
  • Many Client Relationship Manager systems
  • Custom reporting and dashboards

Routine CIO Level Strategic Meetings

Dedicated Client Relationship Manager

Unlimited Support Desk

Guaranteed Response Times

Monthly Preventative Maintenance

Real Time Monitoring/Logging

Hardware/Software Inventory Reporting

Hardware/Software Replacement Schedule

New User Hardware/Software Procurement and Configuration

Assessment

Customization

Reduced Project Work Hourly Rate

vitaltech Experience

At vitaltech, our mission is dedication to partnering with our clients through delivering a genuine Human Experience. To us, Human is defined as personable, willing, and trustworthy.

We are blowing up stereotypes! vitaltech is striving to be the most Human company in IT, imagine that! We operate every day with a focus on our Mission:

It is vital to us that our clients do not view us as an outside vendor, but as a strategic partner and a core member of their team. We strive to learn our clients’ business process and how they make money so we can utilize our IT expertise to help advance our clients’ business instead of limiting our value to resolving technology issues. We make the commitment to treat our clients’ environment as though it was our own.

In breaking away from “techie” stereotypes, we stress communication from our entire team to each person we work with from our clients. We hire our vitaltech family with a strong focus on personality as well as a fierce determination to improve our clients businesses, not only their IT environment.

vitaltech partners with businesses that share the same commitment to technology, and seek the function of an enterprise level technology department. Our Proactive-IT service includes a wide range of services from day-to-day troubleshooting to CIO level strategic planning.

The Faces You’ve Been Waiting For

Our Family

Mike Berk

Partner, Business Development

Sean Vitale

Partner, Client Experience

Douglas Bermudez

Relationship Manager

Randy Thomas

Senior Technical Consultant

Paul Mirano

Senior Technical Consultant

Carlos Rodriguez

Support Expert

Matt Pytka

Support Expert

We strive to be the most Human company in IT.

We’re vitaltech, an IT consulting firm located in the heart of Chicago.  We love and know technology, but our ability to clearly communicate with our clients is what drives our success. We believe our business is about creating and growing relationships.

What we can help you achieve

IT Consulting | IT Support | IT Management | Custom Developments

Our Services
  • Routine CIO Level Strategic Meetings
  • Dedicated Client Relationship Manager
  • Unlimited Support Desk
  • Guaranteed Response Times
  • Monthly Preventative Maintenance
  • Real Time Monitoring/Logging
  • Hardware/Software Inventory Reporting
  • Hardware/Software Replacement Schedule
  • New User Hardware/Software Procurement and Configuration
  • Assessment
  • Customization
  • Reduced Project Work Hourly Rate